Refund policy

We offer a 30-day return window, meaning you have 30 days from the date your order is placed to request a return if your order meets the conditions outlined below.

To be eligible for a return, your item must be in the same condition it was received in — unused, unopened, and in its original packaging. You will need your order number and proof of purchase.

We do not accept returns or issue refunds for reasons such as incorrect sizing, personal preference, or change of mind.

Orders may be cancelled within 1 hour of being placed, provided they have not yet been processed.

We do not offer refunds or returns related to power adapters or cables. If needed, we can provide guidance on compatible adapters.

Returns are only accepted for items that arrive damaged or defective. If your item arrives damaged, please contact us as soon as possible. We do not accept responsibility for damage that occurs after delivery or due to misuse. Return shipping costs are not covered.

If you receive a damaged, defective, or incorrect item, you must contact us immediately upon delivery.

We do not accept returns on personalized items or any items that have been opened or used.

To request a return, please contact us through our website support chat. If your return is approved, instructions will be provided.

Please review our Returns Policy and Shipping Policy before placing an order. We ask that you contact us before initiating any disputes or chargebacks.

Refunds are processed back to the original payment method within 10 business days of approval.

For promotional offers such as “Buy 1 Get 1 Free,” the offer must be applied correctly at the time of purchase. Orders where promotions were not properly selected cannot be refunded on this basis.

Fraudulent or invalid chargebacks will be contested. By placing an order, you agree to our policies and terms.